Effective Date: January 1, 2025
Last Updated: January 1, 2025
Welcome to maxpure, operated by Pure Spring Water Delivery. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website maxpurehome.live and use our water delivery services.
By accessing or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with our practices, please do not use our website or services. We encourage you to read this policy carefully to understand how we handle your personal data.
We collect various types of information to provide and improve our water delivery services. The information we collect falls into the following categories:
When you register for our services, place an order, or contact us, we may collect personal information including but not limited to:
When you visit our website, we automatically collect certain information about your device and browsing behavior:
We collect information from your communications with us, including emails sent to service@maxpurehome.live, phone calls, chat messages, and feedback forms. This helps us improve our customer service and address your inquiries effectively.
We use the collected information for various purposes to provide, maintain, and improve our water delivery services:
We analyze usage patterns and customer behavior to enhance our website functionality, optimize delivery routes, improve service quality, and develop new features that better serve our customers' needs.
We respect your privacy and do not sell your personal information to third parties. However, we may share your information in the following circumstances:
We work with trusted third-party service providers who assist us in operating our business, including payment processors, delivery partners, cloud hosting services, and customer support platforms. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.
We may disclose your information if required by law, court order, or government regulation. This includes responding to legal processes, protecting our rights and property, preventing fraud, and ensuring the safety of our customers and employees.
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and provide options regarding your personal data.
We may share your information with other parties when you have given us explicit consent to do so, such as when you participate in promotional campaigns or partner programs.
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to maintain the highest standards of data protection.
We recommend that you use strong passwords, keep your account credentials confidential, and notify us immediately at service@maxpurehome.live if you suspect any unauthorized access to your account.
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing ones. However, disabling cookies may affect your ability to use certain features of our website.
We also use web beacons, pixel tags, and similar technologies to track email opens, measure campaign effectiveness, and gather analytics data. These tools help us improve our content and services based on user engagement.
You have certain rights regarding your personal information. We are committed to honoring these rights and providing you with control over your data:
You have the right to access your personal information and request corrections if any data is inaccurate or incomplete. You can update your account information at any time through your account settings or by contacting us.
You can request a copy of your personal data in a structured, commonly used, and machine-readable format. This allows you to transfer your information to another service provider if desired.
You may request the deletion of your personal information, subject to certain legal obligations and legitimate business needs. We will respond to deletion requests within a reasonable timeframe.
You can opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly. Please note that you will still receive essential service-related communications.
To exercise any of these rights, please contact us at service@maxpurehome.live or call +886-2-2900-1234. We will verify your identity and respond to your request within 30 days.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period depends on various factors including:
When your information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies and applicable laws. Account information for active customers is retained for the duration of the business relationship and for a reasonable period thereafter.
Transaction records and order history may be retained for longer periods to comply with tax, accounting, and legal requirements. We maintain backup systems that may retain deleted information for a limited time before permanent deletion.
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at service@maxpurehome.live.
If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information from our servers as quickly as possible. We are committed to protecting children's privacy and complying with applicable children's privacy laws.
Parents and guardians are responsible for monitoring their children's online activities and should ensure that minors do not provide personal information without proper supervision and consent.
Our website may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices or content of third-party sites.
When you click on a third-party link, you will be directed to that third party's website. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We encourage you to be aware when you leave our site and to read the privacy statements of any website that collects personal information. Your interactions with third-party websites are governed by their respective privacy policies.
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.
If you are located outside Taiwan and choose to provide information to us, please note that we transfer the data, including personal information, to Taiwan and process it there. Our primary operations are based at No. 123, Longjiang Rd, Banqiao District, New Taipei City, 220, Taiwan.
By submitting your personal information, you consent to this transfer, storage, and processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws.
We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this document.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Significant changes will be communicated through email notifications or prominent notices on our website before they become effective.
Your continued use of our services after any modifications to this Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you should discontinue using our services and contact us to close your account.
We maintain an archive of previous versions of our Privacy Policy for your reference. You can request access to previous versions by contacting our privacy team.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us. We are committed to addressing your privacy concerns promptly and transparently.
Address: No. 123, Longjiang Rd, Banqiao District, New Taipei City, 220, Taiwan
Phone: +886-2-2900-1234
Email: service@maxpurehome.live
Website: maxpurehome.live
Our privacy team is available during business hours to assist you with any privacy-related inquiries. We aim to respond to all requests within 48 hours during business days.
For more information about our services and policies, please visit the following pages:
We are dedicated to maintaining transparency in our operations and protecting your privacy rights. Thank you for trusting maxpure with your water delivery needs.
This Privacy Policy is effective as of January 1, 2025
© 2025 Pure Spring Water Delivery. All rights reserved.